Terms & Conditions

Legal Information

Terms of Use

This website ("the Website") is owned and operated by J. Stratford Financial Trading. Your access to the Website is conditional upon your acceptance of and compliance with the terms, conditions, notices and disclaimers contained in this document and elsewhere on the Website (known collectively as "the Terms of Use"). J. Stratford Financial Trading reserves the right to amend the Terms of Use at any time. Since you are bound by these Terms of Use, you should periodically refer to them in this document and elsewhere on the Website.

All information, text, material, graphics, software and advertisements on the Website ("Content") are the sole copyright of J. Stratford Financial Trading, and as the case may be, its suppliers and licensors unless expressly indicated otherwise on the Website. Content is protected by international copyright and trade mark laws. By accessing the Website, J. Stratford Financial Trading grants to you a license to use the Website, provided that you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way except as expressly provided for on the Website or expressly authorised in writing by J. Stratford Financial Trading or its related entities. In particular, you may not in any way whatsoever copy, alter, infect, damage, disrupt, interfere or otherwise tamper with any of the software or programs used on the Website including (but not limited to) the Trade Stats © and Market Data services.

With special reference to the Trade Stats © service, you may not copy, appropriate, download or otherwise obtain the information uploaded to the Website by another user without the express consent of that user and of J. Stratford Financial Trading.

On the condition that you keep all Content intact and in the same form as presented on the Website (including without limitation all copyright, trade mark and other proprietary notices and all advertisements), you may using an industry standard web browser, download and view the Content for your personal, non-commercial use. You must not use the Website in any manner or for any purpose which is unlawful or in any manner which violates any right of J. Stratford Financial Trading or a related entity or which is prohibited by the Terms of Use.

The Website contains banner and other advertising, hyperlinks and other pointers to Internet websites operated by third parties. These advertisements and linked websites are not necessarily under the control of J. Stratford Financial Trading, and J. Stratford Financial Trading and its related entities are not responsible for the contents of any advertising or linked website or any hyperlink contained in a linked website. J. Stratford Financial Trading provides these hyperlinks to you for convenience only and the inclusion of any link does not imply an endorsement by J. Stratford Financial Trading or its related entities of any product or service advertised or of the linked website. You link to any such website entirely at your own risk.

The trade marks used on the Website are trade marks of J. Stratford Financial Trading or its related entities. All other trade marks displayed on the Website are trade marks of their respective owners. Nothing contained on the Website should be construed as granting any licence or right of use of any trade mark displayed on the Website without the express written permission of J. Stratford Financial Trading, the relevant J. Stratford Financial Trading related entity or third party owner.

Usernames and Passwords

Some services on the Website are available via registration for a unique username and password. Should you choose to register for a username and password, you accept responsibility for all use of the Website under your username and password, whether or not the use is by you or by another person using your username and password. You are solely responsible for protecting and securing your username and password from any unauthorised use. If at any time you have reason to think that there has been a real or potential breach of security of your username/password, you must notify J. Stratford Financial Trading immediately by e-mail to Finance@JStratford.co.uk, in order for the required security measures to be taken.

J. Stratford Financial Trading reserves the right at its absolute discretion to refuse a user permission to use any particular username and/or password, whether because such username and/or password is/are already in use by another user or for any other reason. It is categorically forbidden to impersonate or to attempt to impersonate another user or to make use of or attempt to make use of another user's username or password without their express consent. Any such actions may result in legal action, including criminal prosecution. J. Stratford Financial Trading also reserves the right to suspend or terminate access to the Website with a particular username/password on account of any breach of these Terms & Conditions or for any other reason.

The rights connected with a username/password obtained from J. Stratford Financial Trading may not be assigned, licensed or otherwise transferred by you to any other person without the prior written consent of J. Stratford Financial Trading.

Access to the Website

Neither J. Stratford Financial Trading nor any of its related entities makes any warranties, express or implied, that the services provided via the Website or the availability of such services in any particular jurisdiction outside the United Kingdom is in compliance with such jurisdiction's applicable laws or regulations. Therefore if it is prohibited to make the services or any part thereof available in your jurisdiction or to you (by reason of nationality, residence or otherwise) such services or any part are not directed at you. You understand and accept that if you are resident outside the UK, you must satisfy yourself that you are lawfully able to receive the services provided through the Website and, in particular, any document which allows you to apply for any securities through the services in the country in which you are accessing the services. Neither J. Stratford Financial Trading nor any of its related entities accepts liability for any costs, losses or damage resulting from or related to the availability or content of the services to persons in jurisdictions outside the UK or to persons who are, or who are nominees of or trustees for, citizens, residents or nationals of other countries. The services provided through the Website or any part thereof do not constitute an offer or solicitation to sell investments in any jurisdiction.

It is the policy of J. Stratford Financial Trading to request that minors (the legal age of majority and therefore the age of minors is 18 in the United Kingdom, and otherwise determined by local law if you reside outside the United Kingdom) do not register with J. Stratford Financial Trading or make purchases or engage in other legal acts regarding J. Stratford Financial Trading products and services. Should it come to the attention of J. Stratford Financial Trading that a minor has registered or made purchases of products or services through the Website, J. Stratford Financial Trading reserves the right to refuse or cancel such registration or purchase at its absolute discretion.

Limitation of Liability

Trade Practices Acts and similar State and Territory Legislation may confer rights and remedies on you in relation to the provision by J. Stratford Financial Trading of services on the Website which cannot be excluded, restricted or modified ("Non-excludable Rights"). J. Stratford Financial Trading does not exclude any Non-excludable Rights but does exclude all other conditions and warranties implied by custom, law or statute.

Except as provided for by the Non-excludable Rights: (a) J. Stratford Financial Trading and its suppliers expressly disclaim all warranties of any kind including but not limited to, implied warranties of merchantability and fitness for a particular purpose; (b) J. Stratford Financial Trading does not warrant that the functions contained in any Content on your access to the Website will be uninterrupted or error-free, that any defects will be corrected or that the Website or the server which stores and transmits Content to you are free of viruses or any other harmful components; (c) J. Stratford Financial Trading does not warrant or make any representation regarding your access to, or the result of your access to, the Website (including any related or linked websites), or any Content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise; (d) you (and not J. Stratford Financial Trading) assume the entire cost of any necessary verification, maintenance, repair and/or correction of any relevant Content; and (e) you agree to bear all risks or losses arising from any use of any information provided to you via the Website.

Under no circumstances (including but not limited to any act or omission on the part of J. Stratford Financial Trading) will J. Stratford Financial Trading or its related entities be liable for any indirect, incidental, special and/or consequential damages or loss of profit whatsoever which result from any use or access of, or any inability to use or access the Website or any Content. You expressly acknowledge and agree that J. Stratford Financial Trading does not exert control over users of the Website (including individuals referred to on the Website as guests and experts) and is not liable either for their opinions or their behaviour including any information and/or advice and any defamatory statements or offensive conduct.

To the fullest extent permitted by law, the liability of J. Stratford Financial Trading for breach of any implied warranty or condition which cannot be excluded is limited at the option of J. Stratford Financial Trading to the following:

In the case of services supplied or offered by J. Stratford Financial Trading, the supply of the services again, or the payment of the cost of having services supplied again.

Unacceptable Usage

Amongst the services provided via the Website, J. Stratford Financial Trading offers users the means to acquire real-time streaming stock market data via its online tools and products. Customers are not permitted to utilise third-party tools, applications or services that connect to, crawl, search, bot or stream from J. Stratford Financial Trading infrastructure in order to collate data without the express consent of J. Stratford Financial Trading. J. Stratford Financial Trading reserves the right to take preventative or corrective actions against users who abuse the data, products and services provided.

Information Posted on the Website by Users

There may be interactive areas or parts of the Website on which you may place or post information or make it available to other users only where and as permitted by J. Stratford Financial Trading from time to time. J. Stratford Financial Trading is not obliged to monitor, approve, endorse or edit any information posted by users and does not therefore accept responsibility for or make any warranties in connection with or recommend that you or any third party rely on any such information. You agree to not post or transmit: (i) any information which is objectionable including, without limit, information which is defamatory, obscene, harassing, threatening, untrue or in breach of any applicable laws, rules, regulations or market conventions (including, without limitation, financial services regulations); (ii) any information which is in breach of any person's rights (including without limit, copyright and confidentiality); (iii) any information or software which contains a virus, cancelbot, Trojan horse or worm or is otherwise harmful to computer hardware or software; (iv) any information which (in the opinion of J. Stratford Financial Trading) constitutes advertising; (v) any information outside the area designated for posting or sharing information; or (vi) any information or comment which is deemed harmful to J. Stratford Financial Trading or to the commercial interests of J. Stratford Financial Trading or its related entities or affiliates. J. Stratford Financial Trading reserves the right to remove any such information from the Website without warning and to inform and give assistance to the relevant law enforcement, regulatory or monitoring entities in respect of any violations. J. Stratford Financial Trading accepts no responsibility for, and gives no warranties in connection with, any information posted on the Website by users, and recommends that you do not rely on such information. By placing any information on the Website or making it available to other users you hereby grant J. Stratford Financial Trading a worldwide non-exclusive licence to use, copy, distribute, publish and transmit such information in any manner (including, without limit, archiving and making available such information as part of the Website).

Termination of Access to the Website

The Terms of Use are effective until terminated by J. Stratford Financial Trading and J. Stratford Financial Trading may terminate this agreement and your access to the Website at any time without prior notice. In the event of termination, you are no longer authorised to access the Website, but all restrictions imposed on you, licenses granted by you and all J. Stratford Financial Trading disclaimers and limitations of liability set out in the Terms of Use will survive.

You may terminate your monthly subscription by giving J. Stratford Financial Trading no fewer than 30 days' written notice by e-mail from your next monthly renewal date. You may terminate your annual subscription by giving J. Stratford Financial Trading no fewer than 30 days' written notice (by e-mail to Finance@JStratford.co.uk) before your next annual renewal date. For the avoidance of doubt, the above 30-day periods shall be deemed to begin from the date of acknowledgement of receipt by J. Stratford Financial Trading of the e-mail from you.

J. Stratford Financial Trading may terminate your subscription: (i) if you fail to make any payments due to J. Stratford Financial Trading; (ii) if you are in breach of any of the Terms of Use (except for a minor breach remedied within 7 days of its occurrence), or any generally accepted guidelines on Internet usage and etiquette (such as but not limited to restrictions on mass mailings and mass advertisements, pirating or copying software, mail-bombing or attempts to violate security); (iii) if you do or fail to do any act which jeopardises the continuance of the services provided to you by the Website; (iv) if bankruptcy or insolvency proceedings are brought against you, or you do not make any payments under a court judgement or fine, or you make an arrangement with your creditors or a receiver or administrator is appointed over your assets, or you go into liquidation. In any such case J. Stratford Financial Trading may, immediately and without notice or compensation, terminate the services of the Website provided to you, and such termination shall be considered 'with cause'. J. Stratford Financial Trading will then be under no further obligation to you. Refunds of subscriptions to J. Stratford Financial Trading are at the sole discretion of J. Stratford Financial Trading.

Any notice of termination must include all relevant details including your username, email address, and details of the service to be terminated or altered, and must be sent to Finance@JStratford.co.uk.

Notice of an alteration or addition to the services desired may be given by e-mail as above, or alternatively such alteration or addition may be effected via the Website (depending on the nature of the alteration or addition). Where any additional services requested are paid-for services, you will be requested to provide valid credit/debit card details, a billing address or other payment information as necessary.

Maintenance of the Website

Despite the best efforts of J. Stratford Financial Trading, it may occur that restoring the back-up of the Website after a loss of information requires up to several days due to technical or other difficulties.

The Website or the server hosting the Website may also on occasion be subject to routine technical maintenance, which may potentially disrupt (or curtail, diminish or slow down) access to the Website or any part thereof. J. Stratford Financial Trading shall use reasonable efforts to keep to a minimum any such disruption of the services or of the Website rendering the services unavailable. However, you understand and agree that on occasion some disruption may be unavoidable and that J. Stratford Financial Trading shall have no liability for any such disruption.

Training Solutions

J. Stratford Financial Trading provides financial market training solutions in person, via telephone or by electronic or other means. Where an order is placed for a training course or other training solution (including but not limited to seminars, workshops, telephone training sessions or other training), a purchaser may cancel within 7 days of placing the order and receive a full refund provided that the training is not scheduled to begin or take place within the 7-day period. Where applicable, J. Stratford Financial Trading will endeavour to issue refunds as soon as possible but within a maximum of 30 days from the date an e-mail request is received to Finance@JStratford.co.uk.

Where a purchaser wishes to cancel a previously booked training session after the 7-day period has expired, any refund will be at the sole discretion of J. Stratford Financial Trading. In the event of a refund being agreed between J. Stratford Financial Trading and the cancelling purchaser, J. Stratford Financial Trading reserves the right to charge a cancellation fee in order to cover administrative and other costs.

Where a purchaser wishes to postpone a previously booked training session (whether such training is to be in person, via telephone or by electronic or other means) and provides adequate prior notice of this fact, J. Stratford Financial Trading shall use reasonable endeavours to accommodate the purchaser, for example by placing them on the next available session of that training course or by rescheduling an individual session for a later date. In the event of any such postponement, J. Stratford Financial Trading reserves the right, at its sole discretion, to charge an additional fee from the purchaser in order to cover administrative and other costs.

In the provision of training solutions of any kind, J. Stratford Financial Trading shall not in any way be liable for missed or cancelled sessions caused by circumstances outside the control of J. Stratford Financial Trading, including (but not limited to) unavailability of venues, impossibility of obtaining public or other transport, failure of telephone or Internet infrastructure or other technological breakdown, illness, industrial action, war, public disorder or acts of god. In the event of any such extraordinary occurrence causing a missed or cancelled session, J. Stratford Financial Trading shall use reasonable endeavours to notify the registered attendees of said session as soon as reasonably practicable after the cancellation is decided.

J. Stratford Financial Trading and its related entities reserve the right to remove, from any educational course or other session, attendees who fail to comply with its standard practices and procedures. J. Stratford Financial Trading and its related entities also reserve the right to refuse or cancel course or training session bookings, or suggest alternative arrangements, if they believe it will not be in the best interest of themselves, a related entity or affiliate, other participants or the individual concerned to attend an educational course or other training session.

All training solutions are provided by J. Stratford Financial Trading in good faith and all information provided via training solutions or during training sessions does not at any time have to be used or acted upon by you.

Trade Stats © and Trade Analysis ©

J. Stratford Financial Trading also provides the Trade Stats © and Trade Analysis © services to users via the Website. These electronic-based services may potentially be affected by Internet or other infrastructure malfunctions outside the control of J. Stratford Financial Trading. J. Stratford Financial Trading takes all reasonable precautions to minimise and mitigate the effects any such malfunction, including, but not limited to, regular daily backing up (by the Internet hosting provider used by J. Stratford Financial Trading from time to time for hosting the Website) of the information entered into the Trade Stats © part of the Website. However, should any such malfunction occur, J. Stratford Financial Trading shall not be liable for the loss of any data thereby caused, nor shall J. Stratford Financial Trading be liable for any failure by its Internet hosting provider to complete adequate and regular backing up of any information on the Website. J. Stratford Financial Trading further recommends that users keep their own record of what information they have entered into the Trade Stats © part of the Website (and, if applicable, into other parts of the Website) to assist with recovery in the event of any malfunction or other loss of information.

Disclaimer

J. Stratford Financial Trading has made every effort to ensure the reliability of any information, views or recommendations expressed in this Website. The information presented by J. Stratford Financial Trading or its related entities or affiliates consists of or is based upon information known to them or information obtained from sources external to the company, which J. Stratford Financial Trading or its related entities or affiliates believed to be accurate and reliable at the time of publication.

This information is prepared for the general information of business people, those interested in financial trading, traders and investors. The information does not take into consideration the specific needs, investment objectives or financial situations of any person. Any individual reading the information on the Website should discuss, with their financial planner or advisor, the merits of any recommendation or offer that may be presented on the Website for their own specific circumstances, and should realise that not all investments are appropriate for every individual. All information is provided in good faith and such information does not at any time have to be used or acted upon by you.

J. Stratford Financial Trading, its directors, and its related entities or affiliates have taken all possible care in conceiving any views and opinions expressed on the Website. However, no liability whatsoever will be accepted for any loss or damage arising as a result of any action taken in reliance on any information, view or opinion directly or indirectly supplied by J. Stratford Financial Trading or its related entities or affiliates.

It is important to note that there are significant risks involved when investing directly in any market or business opportunity: it is imperative that an investor has full comprehension of their own risk profile, and you should only ever invest what you can afford to lose. You are strongly encouraged to seek the opinion of a qualified investment advisor approved by the Financial Services Authority if you have any doubts over the suitability of any information, views, recommendations or decisions to your individual situation. References to past performance are not necessarily a guide to future performance.

The value of a share or other asset may rise and fall considerably depending on what other people are prepared to pay you for the share when you decide to sell it. This price volatility will depend on many factors, including the company, market sentiment, opinions about the country the share is traded in, the prospects for the industry and many other factors. Sometimes companies go bankrupt and investors may lose the entire value of their investment in a specific share. Under certain circumstances it can become impossible for you to liquidate a position (this can happen for example when there is significant change in prices in a stock over a short time). Also, the placing of contingent orders (such as a 'stop loss') may not always protect or limit your losses to the amounts that you want, as market conditions may make it impossible to execute such orders. You should be aware that 'back tested' systematic approaches to trading or investing can be powerful. However, any theoretical returns that are generated across a historical period are by their nature historical and probabilistic. There is no guarantee that historical returns on any particular trading system will be repeated in the future.

Privacy

J. Stratford Financial Trading and its related entities and affiliates are committed to protecting your privacy online.

You may choose to register with J. Stratford Financial Trading in order to obtain certain subscription-only services provided via the Website. Upon registering, you will be asked for your name, email address and other personal information. From time to time you may be asked to provide further information, for example if you book a training course.

When subscribing to the Trade Stats © or Trade Analysis © services or any other service (including seminars and telephone coaching), you may be asked for information relating to your trading history or particular trades you have placed. This information is especially important to the provision of the statistical and analytical aspects of the Trade Stats © and Trade Analysis © services, and all such information provided to J. Stratford Financial Trading will be kept confidential unless you expressly consent otherwise.

Cookies are small files which many websites transfer to your hard disk. They can tell the Website about what pages you visit and your preferences, which enable the Website to provide you with a more personalised service. You can set your browser to refuse cookies, or to warn you before accepting them. The Website uses cookies, but parts of it can be accessed even if your cookies are turned off. Nevertheless, you may find that there are parts of the Website which you cannot access if your cookies are turned off, including in particular the areas of the Website that are only accessible by registering for a username and password.

If you register for any services provided via the Website that require a username and password, information may be stored relating to the frequency of your use of that username, in order to ensure a smooth functioning of such registration-based service in future.

We may use the information to help us understand more about how the Website is used, to improve the Website and the services provided through it, and to send you information about other products, services or training that may interest you.

In the case of online newsletters and updates available through subscription, your personal information may be used to enable us to verify that you are a subscriber and to deliver the online newsletters and updates to you.

J. Stratford Financial Trading does not seek to collect any information from or engage in any transactions with minors (persons under the age of 18 in the United Kingdom, or of the relevant age as determined by local law outside the United Kingdom). J. Stratford Financial Trading's databases may nevertheless contain personal data of minors due to the fact that it is not always possible to determine precisely the age of the user registering through the Website. J. Stratford Financial Trading will also make reasonable efforts to clear such databases of personal data relating to users who are discovered to be minors.

Unless you have informed J. Stratford Financial Trading (by email to Finance@JStratford.co.uk with "REMOVE" in the subject line) that you do not wish to receive further information about J. Stratford Financial Trading products and those of its related entities and affiliates, we and they may send you direct mail.

J. Stratford Financial Trading may share your information with its related entities, affiliates, agents and distributors, and other companies. J. Stratford Financial Trading shall take all reasonable steps to ensure that any party receiving such information will respect the confidentiality of such information, but accepts no liability for loss or damage caused by their failing to do so.

Some of our products are hosted by third parties but we agree with those third parties that they will keep your information secure and not use it for other purposes.

If you sign up for services that are managed or offered by other organisations, they will obtain your information.

A number of other individual people's, groups' or other entities' websites may have links on the Website. If you link to their websites, they may collect information on their own behalf. Such websites are not within the control of J. Stratford Financial Trading and are not covered by this privacy statement.

Security

All personal and credit card information is encoded using Secure Sockets Layer (SSL) technology before being sent over the Internet. To protect your data further, your credit card information is always stored in encrypted form in a database that is away from our Website database, so it is not connected to the Internet. Credit card transactions are issued a digital certificate, ensuring that your data can only be read by our transaction system as long as your browser shows its secure mode symbol (such as a key or closed lock).

To make the most of the Website including the security, we recommend using a recognised Internet browser which enables SSL. We also recommend setting your browser's preferences to accept cookies and enable JavaScript™. Every effort has been made to render the Website compatible with a range of Internet browsers, but we cannot guarantee that the Website is compatible with all browsers.

In case of any technical difficulties arising with your Internet browser when using the Website, you should e-mail Finance@JStratford.co.uk with a description of the problem encountered.



J. Stratford Financial Trading will review this policy in the light of any comments received. If you have any queries or comments please contact us at Finance@JStratford.co.uk.


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Finance@JStratford.co.uk 0208 1331469